Digital services.        Sustainable growth.

Learn how service design helps you build a sustainable business and brand that wins the hearts and minds of customers. Let's explore the process of service design and the importance of commitment.

From the front of the front end to the back of the back end - pro-code, low-code or no-code - our extensive team of developers has got your project covered from all angles.

By aligning research, data-analytics with business & brand objectives, our team of usability experts designs (marketing) user stories that fuel continuous progress.

As a digital agency, New Story is committed to creating websites and digital products that are inclusive and accessible to everyone, regardless of their abilities.

Driven by data and research, we iterate on products, internal systems and marketing tactics. We improve on activation, conversion, retention and growth of your business.

In partnership with clients, our cross-functional team of digital experts maximizes the business benefits of data assets and technology-focused initiatives.

At New Story, we utilise Digital Service Design to continually unlock and build brand value in a transforming digital landscape.

We help you design a long-term agile plan to achieve long-term goals that help consumers identify your brand and continue to create preference.

Outlined by key brand values, we craft your brand's visual identity by developing a unified system of design elements like logos, colours, typography, illustration, and photography.

Consistent with your brand and business objectives, we help develop and create content assets, such as videos, eBooks, blog posts, whitepapers or infographics.

With a cross-functional team of experts - guided by a mandated product owner - we incrementally improve digitally driven products and services.

Evolutionary development: a combination of iterative & incremental approach, best for large projects, incremental delivery & early feedback. Improve product quality & reduce risk.

Discover how our Waterfall Flex model can help your brand grow digitally with more flexibility than the rigid traditional Waterfall model.

Are you looking for a development approach that combines the strengths of Scrum and Waterfall? In this article, we explore the Hybrid Development model, its advantages, and its limitations.

To gather and continuously optimize insights and components - relevant when growing a brand - we organize focused workshops and report in maps that are easy to digest, share and update.